FAQ

Answers to what we get asked most. If yours is not here, send us a note.

Sizing

Which size should I order?
Every product page carries its own measurement table, taken flat in both inches and centimetres. Our styles come from several factory blocks, so a Medium in a tee is not always cut like a Medium in a legging — always check the table on the page you are buying from. Our size guide explains how to measure yourself.

Why do some products use S–XL and others use 4–12?
Performance and yoga styles run on a numeric block (4, 6, 8, 10, 12). Tees, sweats and outerwear run on letters (XS–3XL). Both are listed with full measurements so you can compare directly.

What if I am between sizes?
For compressive pieces — leggings, bras, bike shorts — take the smaller size for a closer fit. For tees, sweats and jackets, take the larger size. Measurements on the product page are the reliable guide.

Orders and production

How long until my order ships?
Every piece is made to order. Production takes 2–4 business days, then delivery takes 3–5 business days — so most US orders arrive within 5–9 business days of ordering.

How much is shipping?
Free on US orders over $75. Below that, shipping is calculated at checkout based on your address. See our shipping policy for full detail.

Do you ship internationally?
Yes — we ship to over 70 countries. International delivery times and duties vary by destination and are shown at checkout.

Can I change or cancel my order?
Because production starts quickly, we can only change or cancel an order before it enters production. Email us at pppfit@yahoo.com as soon as possible with your order number and we will do what we can.

The garments

How should I wash them?
Machine wash cold on a gentle cycle, do not bleach, tumble dry low, and iron on low while avoiding any printed area. Do not dry clean. Full care instructions are on every product page.

Why does my item look slightly different from the photo?
Made-to-order production means small variations in fabric, dye and finishing between batches. Screens also render colour differently. If the difference is more than slight, contact us.

My item arrived damaged or incorrect.
Email pppfit@yahoo.com within 14 days of delivery with your order number and a photo. We will sort out a replacement.